TERMS AND CONDITIONS
Reservations
and Payments:
A
deposit of 50% of the total tour price is required at the
time of booking a tour. The remainder of the total quoted
tour price is due on arrival before the departure date.
If your reservation is made within 60 days of departure,
the entire cost of the trip must be paid on confirmation.
Accepted methods of payment include our account, international
money order, wire transfer and telegraphic money trasfer.
Cancellations
and Refunds:
Cancellations received more than 60 days prior to departure
will be subject to the loss of deposit. Cancellations received
sixty days or less prior to departure will be subject to
the following forfeit fees: 60 - 30 days, 40% of tour cost;
29-16 days, 60% of tour cost; less than 16 days, 100% of
tour cost. No refunds are given for: lost travel time or
substitution of facilities and/or accommodations; itineraries
amended after departure; not appearing for any accommodation,
tour, game viewing or other booked activities; and/or cutting
short the booked itinerary for any reason.
Accommodations:
All quoted tour prices include accommodations based on double
occupancy. There is a supplemental fee for single occupancy
accommodations. In some lodges, children of certain age
are not permitted unless where advised accordingly. Like
Treetop permission has to be obtained in advance.
Meals:
Meals are included in the tour price as stated in the itinerary,
B=Breakfast, L=Lunch and D=Dinner.
Baggage:
You may take along two normal size pieces of luggage, not
exceeding a total of 44 lbs. per person. On charter flights
in Africa the baggage allowance may be less. Arrangements
have been made for safe storage while on tour. However,
all baggage is at the tour member's risk whilst on tour.
We highly recommend baggage insurance.
Gratuities,
Taxes and Entrances Fees:
Charges for hotel taxes are included, as well as game park
entrance fees and to all wildlife reserves included in the
itinerary. In Kenya, tips to driver-guides and escorts are
not included and are at your discretion, though unavoidable.
Not
Included in Quoted Tour Prices:
The following items are not included in quoted tour prices:
costs of obtaining passports or visas; personal expenses
such as beverages, laundry and room service; gratuities
to your safari escort, camp staff, driver-guides; excess
baggage fees; communication charges; airport departure taxes.
Insurance:
We strongly recommend you protect yourself with a short-term
travelers insurance policy to cover baggage loss, accident,
medical emergencies, and trip cancellation.
Limitations
of Liability:
Come Adventure Africa Tours and Safaris its Owners, Agents
and Employees give notice that they act only as agent for
the owners, contractors and suppliers providing means of
transportation and/or all related travel services and assumes
no responsibility whatsoever for injury, personal illness,
loss or damage to person or property in connection with
any service resulting directly from: act of God; detention;
annoyance; delays; expenses arising from quarantine; strikes;
thefts; pilferage; force majeure; failure of any means of
conveyance to arrive or depart as scheduled; civil disturbances;
terrorism; government restrictions or regulations; and discrepancies
or changes in hotel services in which it has no control.
Come
Adventure Africa Tours and Safaris its local operators reserve
the right to make reasonable changes in the itinerary when
deemed advisable for the comfort and safety of passengers,
which includes but is not limited to: the substitution of
hotels, alteration of the itinerary, and reversing the order
of the places to be visited. Come Adventure Africa Tours
and Safaris and its local operators, their tours and/or
suppliers of services, and other cooperating agencies reserve
the right to refuse individuals from a safari without refund
who acts in a manner which is unsafe for themselves, or
inconsiderate or unsafe to fellow travelers, and/or who
ignores the requests of their guide (s) to act in a safe
and responsible manner. On advancement of deposit to Come
Adventure Africa Tours and Safaris, the depositor agrees
to be bound by the above described terms and conditions.
Come
Adventure Africa Tours and Safaris hereby notifies all passengers
that any matter or cases relating to any tour is subject
to and governed by the rules and laws of the country to
which it takes place and no other country.
Risks:
Come Adventure Africa Tours and Safaris draws your attention
to the fact that there are certain inherent dangers involved
with adventure travel, and the client accepts them at his/her
own risk. It is however advisable to take travel insurance
and a separate baggage loss before arrival to Kenya.
